Terms of service

Effective date: October 2, 2026

Terms of service

These terms govern your use of the Novapoo website and purchases made through it.

Orders and pricing

Product availability, prices and delivery options are shown on the website and may change before an order is placed. We may contact you if there is an obvious error in price, availability or product information.

Delivery and returns

Delivery estimates, handling times and return/refund terms are set out in our Shipping Policy and Refund Policy. Nothing in these terms affects rights that cannot be excluded under applicable law.